Legal & Policies

Contact Us

We'd love to hear from you. Pick the easiest way to reach our team.

Last updated: April 2026

Email
info@onewayhappiness.com

For support, billing, partnerships and general queries.

Phone
+91 79054 62448+91 80092 21234

Mon–Sat, 10:00 AM – 7:00 PM IST.

Registered Office

ONEWAY HAPPINESS LLP
Lucknow, Uttar Pradesh
India

Support Hours

Mon – Sat: 10:00 AM – 7:00 PM IST
Sunday: Closed (urgent issues via email)

Raise a support ticket

Existing users — the fastest way to get help is to log in and raise a ticket from the Support section of your dashboard. Our team responds to tickets within one business day.

Business & Partnerships

Interested in partnering with Dropzo as a courier, vendor, brand or affiliate? Drop us a line at info@onewayhappiness.com with subject "Partnership" and a brief about your business.

Grievance Officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection Act, 2019, the contact details of the Grievance Officer are:

ONEWAY HAPPINESS LLP — Grievance Cell
Email: info@onewayhappiness.com
Response time: within 48 business hours.

WhatsApp business support coming soon.